Missed calls becomebooked patients.

When the front desk can't pick up, ZinqLeads texts the patient back within about 30 seconds, works the conversation toward a booking, and logs the revenue it brought back. Your team just taps to confirm.

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Done-for-you setup, live in about 7 days. You approve every message until you switch on auto-send. GDPR-aware from day one.

The Dental Clinic ›Text Message

Missed call · 10:42

Hi Sarah, sorry we missed your call. Is this about an appointment, or do you need help with something urgent?

My tooth is killing me and painkillers aren’t touching it.

I’m sorry you’re in that much pain. I’ve flagged this urgent and alerted the practice team now.

Thank you. I can get there today.

Perfect, the team will call shortly to confirm the first emergency slot.

Lead recovered£240Booking value flagged · team alerted in 42 sec

A missed call, recovered in real time.

Speed wins the patient.

Most patients ring the next practice on the list when nobody answers, and the research is blunt: the value of an enquiry decays by the minute. This is the entire reason ZinqLeads replies in about 30 seconds, not hours.

100x

The 5-minute rule

Reply to a lead within 5 minutes and you are 100 times more likely to reach them, and 21 times more likely to qualify them, than if you wait half an hour.

The 10-minute drop

Wait just 10 minutes to get back to a new enquiry and your odds of qualifying that lead fall fourfold.

1st

First reply wins

When no one picks up, most patients simply ring the next practice on the list. The one that replies first usually wins the booking. Not the cheapest, the fastest.

Sources: Harvard Business Review, “The Short Life of Online Sales Leads” (2011); Lead Response Management response-time study.

A receptionist helping a patient at a busy contemporary dental practice — The gap ZinqLeads covers
Reception is busiest at exactlythe moment a new patient calls.

Put a number on the problem.

Three sliders and your phone log: the free calculator puts a monthly figure on the calls your front desk misses. No signup, nothing stored.

Calculate your missed-call cost

Three steps.Nothing new for you to learn.

010:00

Catch the signal

Point your practice number at ZinqLeads. Missed calls and unchased treatment plans become tracked enquiries the moment they happen.

020:30

Reply in ~30 seconds

A personalised text in your practice’s voice. A severe toothache is flagged urgent and your team is alerted; a check-up enquiry is offered a slot.

03Day 0-3

Hand off to book

Warm patients arrive in your dashboard with a one-tap Book button. The value of every booking is logged for you.

Still your practice.Just faster.

Messages use your tone, your availability, and your rules. The patient sees a helpful reply from the practice they called, not a chatbot, a call centre, or another piece of software to learn.

The Dental Clinic ›Text Message

Missed call · 12:17

Hi Tom, sorry we missed your call. Were you ringing to book something?

Hi, I’d like to book a check-up and a hygiene clean.

Of course. We have Thursday 2:10pm or Friday 10:30am. Shall I hold one for you?

Thursday works, thanks!

Done. You’re booked for Thursday 2:10pm and a confirmation is on its way.

Appointment heldThu 2:10pmOffered 28 seconds after the missed call

The whole recovery,in one operating view.

Approvals waiting, warm patients ready to book, and the revenue logged against every one of them. One screen, not a spreadsheet.

The ZinqLeads owner dashboard showing approvals, bookings and recovered revenue

The lead inbox showing recovered patient conversations

The practice calendar week view with recovered bookings

A recovered lead in detail with the conversation and booking value

A clear morning,even after a busy one.

Open the dashboard and see what needs approval, who is ready to book, and what revenue has been recovered. No spreadsheet archaeology and no chasing reception for an update.

Today’s report

Recovered bookings4
Warm conversations6
Waiting on you2

An agent that earnsits keep by week one.

Knows a toothache from a check-up

Severe pain is flagged urgent and your nominated contact is texted within seconds; red-flag symptoms get NHS-aligned signposting. It never diagnoses; it reads urgency and gets the right people moving.

My tooth is killing me, painkillers aren't touching it

Flagged urgent · duty dentist texted at 10:44

My face has swollen up and it's getting hard to swallow

Red flag · NHS 999/111 guidance sent straight away

Lost a crown last night, no pain though

Routine · offered Thursday 2:10pm

Live in days, not weeks

Keep your practice number exactly as it is; we set up the forwarding, the message style, and the billing for you.

Day 0Forwarding set up
Day 3Message style approved
Day 7Live

You approve every message

Review mode until you switch on auto-send. Emergency safety wording is pre-approved and never waits.

Draft reply

Hi Sarah, we have Thursday 2:10pm free. Shall I hold it for you?

Send

GDPR-aware from day one

Lawful-basis capture, opt-out wording, retention limits, right-to-erasure.

10:44Outbound SMS logged
10:52Consent recorded
11:03Opt-out honoured

One flat fee.Cancel any month.

£199/ month

Everything included: your number kept and forwarded, instant text-back, reply triage, one-tap booking, GDPR handling, and the daily report. No setup fee, no per-message charges.

One recovered £2,400 Invisalign case pays for the year.

Your numberKept exactly as it is. Silent forwarding; you still answer when you can.
Text-backIn your practice's voice, about 30 seconds after a missed call.
TriageEvery reply classified Warm, Neutral, or Lost.
BookingOne-tap handoff to your team.
GDPRLawful-basis capture, STOP handling, up to 24-month retention.
ReportingDaily 6pm report, plus CSV import and export.

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Have a question first? See the full FAQ

Ready to stop losingpatients to voicemail?

A 15-minute walk-through, then live data from your own practice within a week of go-live.

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