Missed calls become booked patients.

When the front desk can't pick up, ZinqLeads texts the patient back within about 30 seconds, works the conversation toward a booking, and logs the revenue it brought back. Your team just taps to confirm.

Book a live demo See pricing

Done-for-you setup, live in about 7 days. You approve every message until you switch on auto-send. GDPR-aware from day one.

Missed call · 10:42

Hi Sarah — sorry we missed your call. Is this about an appointment, or do you need help with something urgent?

My tooth is killing me and painkillers aren’t touching it.

I’m sorry you’re in that much pain. I’ve flagged this urgent and alerted the practice team now.

Thank you. I can get there today.

Perfect — the team will call shortly to confirm the first emergency slot.

A missed call, recovered in real time.

Lead recovered

£240

Booking value flagged · team alerted in 42 sec

Speed wins the patient.

Most patients ring the next practice on the list when nobody answers, and the research is blunt: the value of an enquiry decays by the minute. This is the entire reason ZinqLeads replies in about 30 seconds, not hours.

100x

The 5-minute rule

Reply to a lead within 5 minutes and you are 100 times more likely to reach them, and 21 times more likely to qualify them, than if you wait half an hour.

The 10-minute drop

Wait just 10 minutes to get back to a new enquiry and your odds of qualifying that lead fall fourfold.

1st

First reply wins

When no one picks up, most patients simply ring the next practice on the list. The one that replies first usually wins the booking — not the cheapest, but the fastest.

Sources: Harvard Business Review, “The Short Life of Online Sales Leads” (2011); Lead Response Management response-time study.

A receptionist helping a patient at a busy contemporary dental practice — **Reception is busiest at exactly the moment a new patient calls.**The gap ZinqLeads covers

Put a number on the problem.

Three sliders and your phone log: the free calculator puts a monthly figure on the calls your front desk misses. No signup, nothing stored.

Calculate your missed-call cost

Three steps. Nothing new for you to learn.

010:00

Catch the signal

Point your practice number at ZinqLeads. Missed calls and unchased treatment plans become tracked enquiries the moment they happen.

020:30

Reply in ~30 seconds

A personalised text in your practice’s voice. A severe toothache is flagged urgent and your team is alerted; a check-up enquiry is offered a slot.

03Day 0–3

Hand off to book

Warm patients arrive in your dashboard with a one-tap Book button. The value of every booking is logged for you.

A dental patient reading a follow-up message on his phone outside a practice — **The patient gets an answer before they call the next practice.**Fast, human follow-up

Still your practice. Just faster.

Messages use your tone, your availability, and your rules. The patient sees a helpful reply from the practice they called—not a chatbot, a call centre, or another piece of software to learn.

Every recovered patient, visible in pounds.

See what reception missed, what the agent said, and which conversations became appointments. Your team gets one calm place to review replies, book patients, and prove the revenue came back.

ZinqLeads dashboard showing £895 recovered from three booked appointments

Weekly appointment calendar for the dental practice

Recovered Invisalign patient record with conversation and booking controls

£895 recovered Ready to book

A clear morning, even after a busy one.

Open the dashboard and see what needs approval, who is ready to book, and what revenue has been recovered. No spreadsheet archaeology and no chasing reception for an update.

A dental practice manager calmly reviewing the day on a tablet — **One calm view of the day ahead.**Designed for practice owners

An agent that earns its keep by week one.

Knows a toothache from a check-up

Severe pain is flagged urgent and your nominated contact is texted within seconds; red-flag symptoms get NHS-aligned signposting. It never diagnoses — it reads urgency and gets the right people moving.

My tooth is killing me, painkillers aren't touching it

Flagged urgent · duty dentist texted at 10:44

My face has swollen up and it's getting hard to swallow

Red flag · NHS 999/111 guidance sent straight away

Lost a crown last night, no pain though

Routine · offered Thursday 2:10pm

Live in days, not weeks

Keep your practice number exactly as it is — we set up the forwarding, the message style, and the billing for you.

Day 0Forwarding set up
Day 3Message style approved
Day 7Live

You approve every message

Review mode until you switch on auto-send. Emergency safety wording is pre-approved and never waits.

Draft reply

Hi Sarah — we have Thursday 2:10pm free. Shall I hold it for you?

Send

GDPR-aware from day one

Lawful-basis capture, opt-out wording, retention limits, right-to-erasure.

10:44Outbound SMS logged
10:52Consent recorded
11:03Opt-out honoured

One flat fee. Cancel any month.

£199/ month

Everything included — your number kept and forwarded, instant text-back, reply triage, one-tap booking, GDPR handling, and the daily report. No setup fee, no per-message charges.

One recovered £2,400 Invisalign case pays for the year.

See what's included Apply now

Have a question first? See the full FAQ

Ready to stop losing patients to voicemail?

A 15-minute walk-through, then live data from your own practice within a week of go-live.

Book a live demo See full feature list