Never miss another
enquiry.
ZinqLeads catches missed calls and unchased treatment plans, then replies in your practice’s voice, within about 30 seconds, until the patient books.
Three steps. Nothing new to learn.
Lead funnel
20 leads end-to-endThe drop from Contacted to Booked is exactly what the agent is paid to close.
- Leads received20
- Contacted by agent1470% step-through
- Replied857% step-through
- Warm450% step-through
- Booked125% step-through
Money recovered, itemised
Each line is a patient in this sample account, with the message that won the booking.
- Laura Pemberton — Brake pads & discs+ £420via Walk-inbooked 58d ago
Estimated value of patient enquiries already marked Lost in this account: treatment plans never followed up, missed calls never returned, contact forms left to rot.
Baseline assumption: without an agent, roughly 35% of inbound leads ever get a real reply, and conversion drops by half on slow responses.
Harvard Business Review (2011) + Velocify (2017): ~50% of inbound local-business leads are never followed up, and conversion drops ~5× when first response takes >1 hour.
One flat fee. Cancel any month.
- Live call forwarding to your mobile.
- Follow-up text in your practice’s voice the moment a call is missed.
- Replies classified Warm / Neutral / Lost.
- One-tap booking handoff to your team.
- GDPR-aware: lawful-basis capture, opt-out wording, up to 24-month retention.
What practices usually ask
- Can a reply go out before I’ve seen it?
- No — new practices start in review mode: the agent drafts every routine reply and nothing sends until you tap Send. Only the fixed emergency safety replies send straight away. Switch to auto-send whenever you trust it; every message is logged either way.
- Is this just a missed-call text-back?
- No. Text-back tools send one canned SMS. ZinqLeads re-engages unchased treatment plans, classifies replies, schedules nudges, and reports the revenue recovered — where the value lives in the long tail, not the first reply.
- GDPR / PECR compliance?
- Every outbound includes opt-out wording (STOP to unsubscribe). Lead data retained up to 24 months unless a longer period is agreed, then purged. Right-to-erasure honoured. DPA template provided on sign-up.
- What does it need to connect to?
- Just your phone number, via call forwarding — it works with any provider, nothing to install. Unchased treatment plans and patient lists come in as CSV. Setup is ~30 minutes during the walk-through call.
Ready to stop losing leads to voicemail?
A 15-minute walk-through, then live data from your own practice within a week of go-live.
Still have questions? See the full FAQ